Effective date: August 20, 2026
Last updated: August 20, 2026
PLEASE READ THESE TERMS OF SERVICE CAREFULLY. BY CREATING AN ACCOUNT, CLICKING "I AGREE," OR USING ANY PART OF THE OTTO SERVICE, YOU AGREE TO BE LEGALLY BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, YOU MAY NOT ACCESS OR USE THE SERVICE.
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Otto ("we," "us," or "our"), the operator of the Service, governing your access to and use of the Otto AI assistant platform, including all associated software, APIs, websites, mobile applications, and services (collectively, the "Service").
By (a) creating an account, (b) clicking any button indicating acceptance, (c) accessing or using the Service, or (d) otherwise manifesting your assent to these Terms, you represent that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.
If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, in which case "you" refers to that entity.
You must be at least 16 years of age to use this Service. By using the Service, you represent and warrant that you meet this age requirement. If you are under the age of majority in your jurisdiction, you may use the Service only with the involvement of a parent or legal guardian who agrees to these Terms.
Otto is an AI-powered personal assistant that connects to third-party applications and services (such as Gmail, Google Calendar, Google Drive, Slack, Notion, and others) and performs tasks on your behalf through natural language interaction. Otto uses large language models (LLMs) and automated systems to understand requests and execute actions.
The Service includes, but is not limited to: email reading, drafting, and sending; calendar viewing, creation, and modification; task management; web research; document creation and editing; scheduled automations ("Routines"); memory storage and retrieval; integration management; and meeting attendance, recording, and transcription — including a notetaker that, at your direction, joins a Zoom, Google Meet, or Microsoft Teams meeting as a visible participant, records the audio, and produces a transcript (see Section 4, "Meeting recording").
We reserve the right to modify, suspend, or discontinue any feature of the Service at any time, with or without notice, without liability to you. We will use reasonable efforts to notify you of material changes.
Registration. To access the Service, you must create an account by providing accurate, current, and complete information including your name, email address, and a password. You agree to keep this information updated.
Account security. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us at team.ottohq@gmail.com of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to protect your credentials.
One account per person. You may not create multiple accounts to circumvent plan limits or bans. Accounts are non-transferable.
Account termination by you. You may delete your account at any time from the Settings page. Upon deletion, your data will be permanently removed within 30 days, subject to our data retention obligations described in the Privacy Policy.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
Meeting recording. Otto's meeting features can record and transcribe conversations. When you send Otto's notetaker into a meeting, it joins as a visible participant identified as a notetaker, records audio only (never video), and speaks an announcement into the meeting — before anyone's words are kept, and again to participants who join late — stating that it is taking notes; that announcement is itself part of the recording. You agree not to suppress, disable, mute, talk over in bad faith, or otherwise circumvent that announcement, and not to send the notetaker into any meeting you do not have the right to record. You are solely responsible for complying with all applicable recording and wiretap laws where you and the other participants are located — many jurisdictions require the consent of every participant before a conversation may be recorded, and Otto's announcement may not satisfy every jurisdiction's requirements on its own. By using the recording features you represent that you have obtained any consent the law requires. The notetaker is also subject to each meeting platform's own rules about bots and recording (Zoom, Google Meet, and Microsoft Teams each have them, and some organizations block outside notetakers entirely); you agree to comply with those rules, and Otto will not attempt to circumvent a platform's or an organization's restrictions on its behalf.
We reserve the right to investigate suspected violations and to suspend or terminate your account without notice if we determine, in our sole discretion, that you have violated these Terms.
Nature of AI outputs. Otto uses artificial intelligence and machine learning models that may produce outputs that are inaccurate, incomplete, outdated, biased, or otherwise unreliable. AI-generated content does not constitute professional advice of any kind.
Not professional advice. Nothing in the Service constitutes legal, medical, financial, tax, investment, psychological, or any other form of professional advice. You should not rely on Otto's outputs as a substitute for qualified professional consultation in any field.
User responsibility for actions. YOU ARE SOLELY RESPONSIBLE FOR ALL ACTIONS TAKEN BY OTTO ON YOUR BEHALF. Before authorizing Otto to send emails, delete data, schedule events, make purchases, or take any other consequential action, you agree to review and verify the intended action. Otto's confirmation prompts are a convenience feature, not a guarantee of accuracy.
No guarantee of results. We do not warrant that the Service will meet your specific requirements, that outputs will be accurate or complete, or that the Service will be uninterrupted, error-free, or secure.
Third-party AI models. The Service uses third-party AI providers (including Anthropic) to process your queries. Your inputs may be transmitted to these providers in accordance with their terms of service and our Privacy Policy.
OAuth connections. To provide its functionality, Otto requires you to grant it access to third-party services via OAuth 2.0 or similar authorization protocols. By connecting a third-party service, you authorize Otto to access and act upon that service on your behalf, within the scopes you grant.
Scope of access. We request only the minimum permissions necessary to provide the features you use. Settings → Connections describes, in plain language, what Otto can read and what it can change for each connected service; the full technical permission list is shown on the provider's own consent screen when you connect.
Third-party terms. Your use of connected third-party services is governed by those services' own terms of service and privacy policies. We are not a party to those agreements and have no control over third-party services, their availability, accuracy, or data practices.
Revoking access. You may disconnect any third-party integration at any time from Settings → Connections, which will cause Otto to delete the stored access token and cease accessing that service.
No endorsement. Our integration with any third-party service does not constitute an endorsement of that service.
Google Services specifically. Otto's access to Google APIs is subject to Google's Terms of Service. Otto's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Our IP. The Service and its original content, features, and functionality — including but not limited to software, code, design, logos, text, graphics, and trade secrets — are and will remain the exclusive property of Otto and its licensors. These are protected by copyright, trademark, patent, trade secret, and other laws.
Your content. You retain all ownership rights to data, text, files, and other content you provide to the Service ("Your Content"). You grant us a limited, non-exclusive, royalty-free, worldwide license to store, process, display, and transmit Your Content solely for the purpose of operating and providing the Service to you.
Feedback. If you provide us with feedback, suggestions, or ideas about the Service, you grant us an irrevocable, perpetual, royalty-free license to use such feedback for any purpose without obligation or compensation to you.
No training on your data. We do not use Your Content or your conversation data to train, fine-tune, or improve AI models — our own or anyone else's — without your explicit written consent, and we do not grant any third-party provider the right to train on Your Content. Where a third party processes Your Content on our behalf, the Privacy Policy (§4, §5) states what each one commits to: for example, Otto sends Deepgram a per-request training opt-out on every transcription request, and Recall.ai, which briefly holds meeting recordings made by Otto's notetaker, is restricted by its standard data-processing terms to processing recordings only to provide the service — not for its own purposes, and not to train models.
Free plan. We offer a free plan with limited features and usage. We reserve the right to modify the free plan's limits or discontinue it at any time with 30 days' notice.
Paid plans. Paid plans are billed in advance on a monthly basis. All fees are stated in US dollars and are non-refundable except as required by law or as expressly stated herein.
Founding-member rate. If you subscribe at the founding-member rate, you pay $10 per month for your first four billing months. Beginning with your fifth billing month, the subscription renews at the then-current Pro price (currently $20 per month). Billing is recurring and continues until you cancel. You can cancel any time from Billing settings; cancellation takes effect at the end of the current billing period, and no further renewals are charged. Except where required by law, payments already made are not refunded. If a payment fails, we retry it; if it cannot be collected, the subscription lapses and the founding rate ends. The general price-change right below does not shorten your four-month founding window.
Automatic renewal. Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. By subscribing, you authorize us (or our payment processor, Stripe) to charge your payment method for recurring fees.
Price changes. We may change our pricing with 30 days' advance notice. A price change does not shorten an in-progress four-month founding window; it applies to your subscription from the first renewal after that window ends. Your continued use of the Service after the price change takes effect constitutes acceptance of the new pricing.
Cancellation. You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period, and you will retain access to paid features until that date. We do not provide prorated refunds for unused portions of a billing period.
Failed payments. If your payment method fails, we may suspend access to paid features and attempt to collect payment. If payment is not received within 14 days, we may downgrade your account to the free plan or terminate your account.
Taxes. Prices do not include applicable taxes. You are responsible for all taxes, levies, or duties imposed by taxing authorities in connection with your use of the Service.
Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our collection and use of your data as described in the Privacy Policy.
You represent and warrant that you have all necessary rights and consents to provide us with any data you share through the Service, and that your use of the Service does not violate any applicable privacy laws.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OTTO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US OR THROUGH THE SERVICE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL OTTO, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR:
WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN ANY CASE, OUR AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) FIFTY DOLLARS ($50.00).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU IN FULL.
You agree to defend, indemnify, and hold harmless Otto, its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
Informal resolution. Before initiating any formal legal proceeding, you agree to first contact us at team.ottohq@gmail.com and attempt to resolve the dispute informally. We will use good faith efforts to resolve the dispute within 30 days.
Binding arbitration. If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Service (except as noted below) shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding.
Class action waiver. YOU AGREE THAT ANY CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY CLASS OR REPRESENTATIVE PROCEEDING.
Exceptions. Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights. Small claims court actions are also exempt from arbitration.
Governing law. These Terms shall be governed by the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
These Terms remain in effect as long as you use the Service. We may suspend or terminate your access immediately, without prior notice, for any of the following reasons:
Upon termination, your right to use the Service immediately ceases. Sections 7, 9, 10, 11, 12, 13, 16, and 17 of these Terms survive termination.
We reserve the right to modify these Terms at any time. When we make material changes we will show you the updated documents in the app and ask you to agree before you continue using Otto. The effective date at the top of this page always reflects the version currently in force. Non-material changes may take effect immediately upon posting.
If you do not agree to the modified Terms, you must stop using the Service, and you may delete your account from the Settings page.
We maintain a version history of these Terms. The version you agreed to at sign-up is recorded in our systems with a timestamp for compliance purposes.
We strive to make the Service available 24/7, but we do not guarantee uptime. The Service may be unavailable due to scheduled maintenance, unplanned outages, force majeure events, or factors outside our control. We are not liable for any losses or damages resulting from Service unavailability.
We may impose usage limits, throttling, or restrictions to maintain service quality for all users. Excessive use that materially impacts other users may result in temporary restrictions.
Entire agreement. These Terms, together with our Privacy Policy and any other policies or agreements expressly incorporated herein, constitute the entire agreement between you and Otto with respect to the Service and supersede all prior agreements, representations, and understandings.
Severability. If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.
Waiver. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. A waiver of any right or provision must be in writing and signed by an authorized representative of Otto.
No assignment. You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.
Force majeure. We are not liable for any delay or failure to perform resulting from causes outside our reasonable control, including natural disasters, government actions, internet outages, or third-party service failures.
Electronic communications. By using the Service, you consent to receiving electronic communications from us. These communications may include notices about your account and information about the Service.
For any questions about these Terms, please contact us: